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Increased Focus on Outcomes – Successful Knowledge Management efforts are focused on ideal outcomes that help key teams meet critical business objectives.
Improvements to Workforce Behaviors – The best Knowledge Management systems do much more than focus on technology solutions as the be-all and end-all; Knowledge Management systems also focus on improving behavioral changes within the organization.
Putting Business Needs First – The needs of the business are always the first focus of a strategic Knowledge Management system. When implementing a new Knowledge Management system, the needs and goals of the community of users are the first to be identified.
More Explicit Knowledge – Much of the knowledge within an organization is implied or tacit knowledge, essentially what people know rather than what is searchable or reusable which is not always easy for users to grasp or make use of in an efficient and consistent way.